Question: I can't click the "Continue" button because the contents of the window don't fit in the window itself and the button is out of sight. What should I do?
Answer: This happens occasionally on poorly configured OS. There is a TAB key on the keyboard. Click it until you reach the desired menu item.

Question: The installation was not completed due to an unknown error. What should I do?
Answer: Read the error code decoding https://helpx.adobe.com/ru/creative-cloud/kb/troubleshoot-download-install-logs.html. I also recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.

Question: I have a hang-up at the initial stage of installation, not described above. Can you suggest something?
Answer: Try replacing the Set-up.exe file used in the distribution with the one downloaded from here .

Question: What needs to be done to make it possible to work with cloud storage, libraries and other online services?
Answer: To do this, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in. I strongly recommend closing the window in which you are asked to launch the trial version with a cross. In this case, in the future, you will not encounter the problem of the annoying message about the end of the trial period! After restarting the program, online services will become available.

Question: I cannot log in to the program. The authorization window does not behave correctly. What should I do?
Answer: Try closing the program and temporarily moving the folder C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL somewhere. Then launch the program again and try to log in. Deleting this folder should initiate an alternative authorization option - using a browser.

Question: What about disabling spyware modules?
Answer: The spyware modules Log Transport Application (LogTransport2.exe), CRLog Transport Application (CRLogTransport.exe), Adobe Crash Processor (Adobe Crash Processor.exe) and Adobe Crash Report (AdobeCrashReport.exe) have been disabled. The files that initialize them have been renamed to LogTransport2.exe.bak, CRLogTransport.exe.bak, Adobe Crash Processor.exe.bak and AdobeCrashReport.exe.bak, respectively. If you suddenly want to restore their functionality, simply delete the .bak extension. Anticipating the question of some users as to why AdobeIPCBroker.exe is not blocked, I want to say that some online services will not work without it.

Question: What about the medications in the current version of the build?
Answer: Folk craftsmen have released medicinal preparations for this line of programs. I have embedded the treated files into the program distributions, so you will not need to do anything for treatment. The treatment solutions from uncia & CGP Co and afasiribo are used. Just in case, the original files are saved with the .bak extension. To restore them, remove the .bak extension from these files and replace the existing patched files with them.

Question: When opening the program, the error "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged..." appears. What should I do?
Answer: You have some "tails" from previous installations of Adobe Creative Cloud components left in your system. They need to be removed. To do this, use the Adobe Creative Cloud Cleaner Tool https://swupmf.adobe.com/webfeed/CleanerTool/win/AdobeCreativeCloudCleanerTool.exe. As a component to be removed, first select All, and then Adobe Creative Cloud Desktop. After that, reinstall the failed program. Such cleaning with reinstallation will not damage previously installed programs.

Question: After installing Photoshop 2024, the error "SSE 4.2 or later" appears. What should I do?
Answer: According to Adobe , Photoshop 2021 and above requires a processor with SSE 4.2 or later. Unfortunately, if your processor does not support this architecture, this version of Photoshop will not work on your computer.

Question: I can't download neural filters in Photoshop 2024. Why?
Answer: If you are denied downloading neurofilters, then delete the folder C:\Users\<username>\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\25\Internal\com.adobe.nfp.gallery\PluginData. Do you see the number 25 in the path? If in addition to folder 25 you also have 24, 23, etc., then you need to clean them out in the same way! After that, restart the program - the filters should start downloading. I recommend downloading all the necessary filters at once, because when you delete this folder, you also delete all previously downloaded neurofilters.

Question: Generative AI does not work for me in Photoshop 2024, Illustrator 2024 and Lightroom Classic. Is there any way to solve this problem?
Answer: Only people who have actually paid for a subscription can use generative tools. And even then, they have limits on the number of generations. Also, generative tools can be used during a free trial period of 14 days. That is, if you really need a generative toolkit, then register a new business account here (14 days of trial versus 7 for a personal one) and activate the trial period, then log in to the program using it via the Help->Sign In menu. After 14 days, register a new ID. And so on, until you get tired of it. Oh, and don't forget to delete the outgoing rule in Windows Defender Firewall named "Adobe Unlicensed Pop-up"! Unfortunately, there are no other ways at the moment. For residents of the Russian Federation, the procedure is a little more complicated. Since Adobe has officially left Russia, you will need to use a VPN both during registration and while using generative tools. And not only in the browser! You need a VPN that intercepts Internet connections and other programs on your computer, in particular Adobe applications. Yes, and before registering a new account, do not forget to log out of the old one, both in programs and in the browser. In the browser, it is also advisable to clear the cookies for the Adobe website. That's all! Please do not bother me about generative options.

Question: When I launch Animate 2024, instead of the Start screen, I just have a black background. What should I do?
Answer: If the initial screen is not very important for you, then simply use the program menu to create/open a file. If you want to see the initial screen at startup, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and authorizing yourself - the initial screen will work in the normal mode.

Question: Acrobat Pro requires me to authorize myself at startup. Is this normal?
Answer: Acrobat Pro was installed untreated. Most likely, this happened because the crack was blocked by the antivirus. In this case, you need to run the cure manually with the antivirus disabled. The paths to find cracks in the Master Collection distribution: ..\Adobe 2024\products\APRO_x32\crack.exe for the 32-bit version, ..\Adobe 2024\products\APRO\crack.exe for the 64-bit version. Run the cure and just wait for the message "Cracking complete. Enjoy!" to appear. After that, you can freely use the cured application.

Question: Can I install Acrobat Pro 32-bit and 64-bit at the same time?
Answer: Yes, it is possible, although I do not understand why this is necessary...

Question: I cannot connect to the Adobe server with my ID from Acrobat Pro. What should I do?
Answer: Unfortunately, this is a feature of the medicine. The program is slightly unbroken here.

Question: How do I switch between the old and new Acrobat Pro interfaces?
Answer: New -> Old: in the upper left corner of the program, click on "Menu" and select "Disable new Acrobat" from the drop-down menu, then restart the program. Old -> New: in the top menu, click on "View" and select "Enable new Acrobat" from the drop-down menu, then restart the program.

Question: Why am I blocked from creating a new project in Premiere Rush?
Answer: For the program to work properly, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in.

Question: Why does Fresco close immediately after launching?
Answer: Fresco does not allow you to use it without authorization. Unfortunately, it is not possible to authorize in a program that cannot be launched normally. But you can authorize in any other Adobe program by selecting "Help->Sign In" in the program menu. By authorizing in one program, you will be authorized in all installed Adobe programs at once. After that, Fresco will launch correctly.

Question: Even if I select English during installation, Fresco is still in Russian. What should I do?
Answer: This type of installer does not provide the user with the ability to select a language for Fresco. The language is selected automatically based on the OS preferred language settings. If you want to change the preferred language, go to "Settings->Time & Language->Language-Preferred languages" and set English above Russian in the list. After that, the Fresco interface language will change. But keep in mind that these are system settings, not a specific program. The interface language may change for some other programs and even some elements of the OS interface itself!

Question: Even if I select English during installation, XD is still in Russian? What should I do?
Answer: This type of installer does not provide the user with the ability to select a language for XD. The language is selected automatically based on the operating system language. However, the program interface language can be changed on an already installed application. To do this, launch the program and open any template. After that, log in in the program menu "Help->Sign In...". Restart the program, open the template again, then in the program menu click "Edit->Preferences->Language" and set the desired application interface language.

Question: When I launch Premiere Pro, After Effects, Media Encoder or Audition, the application closes with error 0xc0000142! What's wrong?
Answer: Starting with version 24.1, these applications require mandatory support of Advanced Vector Extensions 2 (AVX2) by your processor. If your processor does not support this technology, none of these programs will start, giving the same error. I recommend "rolling back" to a version of the program earlier than 24.1.

Question: Can you tell me more about the possibility of using Maxon Cinema 4D as a standalone application?
Answer: Maxon Cinema 4D is forcibly installed as part of the Adobe After Effects 2024 package. By default, a trial version is installed. But I have cured it for you. When you first launch the program, you will see the License Manager window with an error message. Just close it. The program will automatically start again. But already completely cured of greed! Let me clarify right away that this is the version without RedShift. Also, you should know that the developers have removed the Russian interface from the 2024 version of the line. So do not ask me for the absence of all this.

Question: When using some programs, I began to receive a pop-up notification about the imminent end of the trial period. What should I do?
Answer: The medicine has a built-in mechanism to solve this problem, blocking access to a number of IP addresses and a number of hosts. Windows Firewall (Defender) and the hosts file are used for these purposes. Unfortunately, the list of blocked items changes periodically. But we can also dynamically adjust it! To do this, simply copy the file ..\Adobe 2024\packages\setup.exe from the distribution to the Desktop and run it with the Internet enabled. After a few seconds, the list of blocked items will be updated, and the pop-up notification will stop bothering you. If this does not happen, then either you are using a third-party firewall, and it ignores the connection rules specified in Windows Firewall, or some software installed on you blocks changes to the hosts file, or the hosts file is ignored by the system, since your programs access the network through a proxy or VPN. In the first case, I recommend blocking network access for the main executable file of the program, the launch of which initiates the appearance of the ill-fated notification (for example, Photoshop.exe). In the second case, check whether the hosts file has the "Read Only" attribute and whether your antivirus blocks changes to this file. In the third case, all hope is only for a rule in the firewall; if you use a third-party firewall, then the recommendations are the same as for the first case, and if not, check the presence of the "Adobe Unlicensed Pop-up" rule for outgoing connections in Windows Firewall - it should be there.

Question: Can I somehow update applications included in the Master Collection?
Answer: I strongly advise against updating using the standard tools of the programs themselves or using the Creative Cloud Desktop application, as this will 100% lead to a failure of the treatment. I advise using my own assemblies with updated versions of the programs. The new version can be installed over the old one if both versions belong to the same line (for example, both versions have the "2024" nameplate). Moreover, if you have Master Collection, and you only need to update Photoshop, then you can use a separate Photoshop assembly - everything will be updated correctly, with all your settings transferred to the new version.